01Scattered knowledge
Your knowledge lives in different places.
Documents, emails and business tools each hold part of the answer. Your team has to bring the context together every time.
DocumentsEmailBusiness tools
AI AGENTS / KNOWLEDGE / ACTION
AI agents that understand. And turn knowledge into action.
AI agents connected to your knowledge and tools. For customer conversations, team support and approved tasks. In the cloud or on-premise.
Cloud deployment / On-premise deployment- CHANNELS: Phone, WhatsApp, Web chat, Email
- APPROVED KNOWLEDGE: Price list, Policies, Product docs, FAQ
- AI AGENTS: Voice agent, Chat agent, Support agent, Back office
- ACTIONS: Create request, Book a meeting, Update CRM, Notify the team
01 / Solutions
Your tools are ready. Your work is still fragmented.
02Isolated conversations
Every conversation starts from scratch.
Calls and messages arrive through different channels. Important context gets lost before the right person sees it.
CallsMessagesHandoffs
03Manual work
Repetitive tasks keep waiting.
Qualifying a request, preparing a report or routing an enquiry takes time that your team could spend on higher-value work.
RequestsReportingFollow-up
02 / Solutions
Your tools hold the information.Luff puts it to work.
One approved knowledge layer. Connected tools. Clear review points. Explore how each solution brings the pieces together.
Manual handoffs
Your team gathers context, copies information and passes the next task along.
Separate tools03
DocumentsSeparate—
Business toolsSeparate—
MessagesSeparate—
Connected workflow
Approved knowledge, connected tools and a clear next step for your team.
Connected with Luff01
DocumentsConnected✓
Business toolsConnected✓
MessagesFor review✓
Example request
Can this connect to our CRM?
For reviewIllustrative workflow. Knowledge, permissions and approval rules are agreed for your project.
03 / Voice showcase
Hear an agent move the conversation forward.
Choose a scenario and a language. Each sample turns a conversation into a structured request for the right team.
Voice AgentsHotel reservation
AI agent
Good evening, Azure Bay Resort, this is the reservations assistant. How can I help?
AI agentGood evening, Azure Bay Resort, this is the reservations assistant. How can I help?
CustomerHi, I'd like to book a room for my family in July.
AI agentOf course. Which dates are you thinking of?
CustomerFrom the twelfth to the nineteenth of July.
AI agentSeven nights, July twelfth to nineteenth. How many adults and children?
CustomerTwo adults and two children, ages six and nine.
AI agentThank you. For four guests, our Family Suite with sea view is the best fit. It has two bedrooms and is close to the kids' club. Would you like me to request that one?
CustomerYes, and is the all-inclusive package included?
AI agentAll our stays are ultra all-inclusive, including à la carte restaurants and the kids' club. Our team will confirm the final rate by email. May I have your name and email?
CustomerAnna Petrova, anna dot petrova at mail dot com.
AI agentThank you, Anna. I've created your request: Family Suite, sea view, July twelfth to nineteenth, two adults and two children. You'll receive a confirmation with the rate within the hour. Anything else?
CustomerNo, that's all. Thank you!
AI agentHave a lovely evening.
0:00 / —
These are synthetic sample calls. Your agent uses your approved knowledge, tools and handoff rules.
Analytics
Measure resolution rates and customer experience.
91.6%
Last 7 days
91.6%
Current flowPrevious flow
Illustrative data
/ How we work
Start with one workflow. Build from there.
01
1 weekDiscover
We map your knowledge, conversations and tools, then choose one workflow with clear success measures.
02
6–8 weeks · fixed pricePilot
We build and test a focused pilot in the agreed deployment environment, with weekly reviews.
03
MonthlyScale
We extend the proven workflow to more teams, channels and tasks, with ongoing monitoring.
04 / Deployment
Cloud or on-premise.
Choose where Luff runs.
Cloud
Connected to your knowledge and tools, hosted in the cloud.
On-premise
Deployed within your own infrastructure, with your IT team.
✓Approved knowledge✓Tool permissions✓Human handoff✓Audit trail
Data controls by design
Clear boundaries.Human control.
Access, retention and data-processing responsibilities are agreed before launch. Logging, conversation history and review processes are defined in the project scope.
DeploymentAll the things Luffcan do.
Ads
Marketing & CreativeCreate product visuals, video concepts and campaign variants for review and testing.
Book a meetingVoice
Voice AgentsAnswer incoming calls, capture enquiries, request appointments and route conversations to your team.
Listen to a sample callChat & WhatsApp
Chatbots & WhatsAppKeep conversations connected across messaging channels and your website, using your approved information.
Book a meetingContent
Content SystemsBuild repeatable workflows for drafting, reviewing and publishing multilingual content.
Book a meetingWebsite
Websites & Lead CaptureConnect fast multilingual websites, enquiry forms and lead routing to your sales workflow.
Book a meetingCustom
Custom AI & AutomationConnect internal knowledge and tools to reporting, document assistants and workflows with clear approval rules.
Book a meeting01What can the agents handle?
Customer conversations, structured requests and tasks connected to approved knowledge and tools. We agree the scope and approval rules before launch.
02Can you deploy on-premise?
Yes. On-premise deployment is available. Infrastructure, model dependencies, access and operating requirements are scoped with your IT team.
03Which languages are available?
Turkish, English, Russian and Arabic. Additional language requirements can be assessed during discovery.
04When does a person take over?
Your team takes over for uncertain answers, sensitive decisions or any situation outside the agreed scope.
05How does a project start?
We map one workflow, define the inputs, integrations and success measures, then scope a fixed-price pilot.
06Where is the data stored?
In the agreed cloud environment or your own infrastructure. Data access, retention and any external dependencies are defined for the deployment.